GoAdmio
GoAdmio Documentation

Forwarders

From the GoAdmio knowledge base.

Forwarders

This page explains the Forwarders feature in GoAdmio. It lets you automatically redirect incoming email from one address to another, without creating a mailbox for the source address.

Location: Admin Panel → Email → Forwarders
Location (User Panel): Email → Forwarders


Overview

A forwarder routes incoming mail from a source address to one or more destination addresses. The original message is not stored in a mailbox on the server — it is simply redirected [citation:1][citation:3].

Forwarders are useful when:

  • You want mail sent to an old address to arrive at a new one (e.g., sales@old.com → sales@new.com)
  • One person manages multiple addresses (e.g., info@, support@, sales@ all forward to admin@example.com)
  • You want to receive mail at an external address (e.g., Gmail) without creating a mailbox
  • You need to route mail to a script or system account
> Note: Forwarders are different from Email Accounts. A forwarder does not create a mailbox or store mail; it only redirects it. If you need the mail stored on the server as well as forwarded, create an email account first, then add a forwarder for the same address — both will receive the message [citation:3].

Forwarder Types

GoAdmio supports the same forwarder model as cPanel:

| Type | Description | Example |
|---|---|---|
| Account Forwarder | Forwards mail from one specific address to another | info@example.com → admin@example.com |
| Domain Forwarder | Forwards all undeliverable mail from one domain to another domain | All unrouted mail at old.com → new.com |

> Note: A domain forwarder only activates when the system cannot deliver mail to a matching address or autoresponder. If the address exists, it is delivered normally and the domain forwarder is not used [citation:9][citation:11].


How to Create an Account Forwarder

  1. Log in to the GoAdmio Admin Panel (or User Panel).
  2. Navigate to Email → Forwarders.
  3. Click Add Forwarder.
  4. Enter the source address:
- Address to Forward: the username (part before @) - Domain: select the domain from the dropdown
  1. Choose the destination:
- Forward to Email Address: enter the destination address (multiple addresses separated by commas) - Discard and send an error to the sender: rejects the mail with a failure message - Advanced Options: forward to a system account, pipe to a program, or discard silently
  1. Click Add Forwarder.
> Tip: You can forward to multiple addresses by separating them with commas: user1@example.com, user2@example.com [citation:3][citation:11].

How to Create a Domain Forwarder

  1. Open Email → Forwarders.
  2. Click Add Domain Forwarder.
  3. Select the source domain.
  4. Enter the destination domain.
  5. Click Add Domain Forwarder.
> Warning: For a domain forwarder to work, the destination domain must accept the forwarded mail — typically via a Default Address (catch-all) or an existing mailbox. Otherwise the forwarded message will bounce [citation:9].

Managing Forwarders

The Forwarders page lists all existing forwarders with their Source and Destination columns.

| Action | How |
|---|---|
| View | The table lists every forwarder for the selected domain |
| Search | Use the search box to filter by address |
| Trace | Click Trace to see the route a forwarded email takes |
| Delete | Click Delete next to the forwarder, then confirm |

> Important: You cannot edit an existing forwarder. To change the destination, delete the forwarder and create a new one [citation:1][citation:3][citation:4].


Via CLI

GoAdmio does not currently document a dedicated /go/forwarder command. For scripted creation, use the GoAdmio API. For related email management commands:

```bash

Check mail service health


/go/checkmail

Identify the most active email accounts

/go/mailtop

Manage undelivered mail

/go/undelivered
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